It pains me to say it (and even more so to see it day in and day out) but the industry in which I work (private tutoring) is pretty awful. I can say with 100% honesty that I have heard dozens of stories from students and parents about Sylvan (probably the industry leader in terms of money) and only ONE has been positive. One! I’ve also had conversations with several teachers who have worked for some of the big name companies and NOT ONE had good things to say about their experience, the approach, the quality, nothing.
So, avoid the big names? Yes, I think so. How about the opposite: individuals simply doing a little tutoring on the side? This can be a great resource as some of them are wonderful (and generally less expensive). The issue? Many of them are NOT wonderful and it can be very difficult to sort the good ones from the bad ones. Also, there is the issue of safety as private individuals mean no background checks. That’s a big concern for me.
My advice? Well, of course my advice is to work with Peak since no one holds their teachers/expectations to the high level the I do. But, if Peak isn’t a good fit for you (location, cost) I would suggest looking into the smaller local companies.